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INDUSTRY

LUXURY GOODS

R9.3 Million in Revenue In

Just 6 Months

We worked with a luxury goods reseller to scale online sales while lowering the cost of acquiring new buyers. Using Meta Ads, TikTok Ads, and automated email flows, we delivered rapid growth in a competitive sector.

ROAS AVERAGED

7.8

27%

CLTV INCREASE

CAC REDUCTION

-36%

Industry Information

Company Background,

INDUSTRY:

SERVICES:

Luxury Goods

Meta Ads | TikTok Ads | Automated Email Flows

This reseller focuses on authenticated handbags, watches, and jewelry, making luxury more accessible while supporting sustainable fashion. The challenge lay in scaling profitably within a high-CAC market.

33%

NCPA DOWN

86%

NC-ORDERS UP

ADS LAUNCHED PER MONTH

340+

Starting

Challenges

High growth potential, but performance was inefficient. CAC was climbing, repeat purchase was low, and attribution lacked clarity across channels.

PREMIUM CAC LIMITS ON SCALABLE ACQUISITION

Rising acquisition costs due to premium product positioning

LOW RETENTION ACROSS HIGH-TICKET SEGMENTS

Low repeat purchase rates

UNCLEAR PERFORMANCE DATA ACROSS META AND TIKTOK

Attribution difficulties across Meta and TikTok

Our

Approach

We focused on acquisition efficiency, lifecycle automation, and attribution clarity to unlock scalable growth and higher post-purchase value.

REBUILT META AND TIKTOK CAMPAIGNS TO REDUCE CAC

Introduced catalog retargeting

LAUNCHED SEGMENTED KLAVIYO FLOWS FOR VIP AND FIRST-TIME BUYERS

Influencer-led creative for social proof

IMPLEMENTED STRUCTURED UTM TRACKING FOR CROSS-CHANNEL CLARITY

Segmented email automations for different buyer groups (VIPs, first-timers, browsers)

The

Results

ROAS OVER 6 MONTHS

7.8

72%

REVENUE INCREASE

36%

CAC REDUCTION

With paid media optimised and retention flows in place, the brand shifted from high-cost acquisition to scalable efficiency. The combination of strategic targeting and clearer attribution unlocked profitable growth in a high-CAC category.

  • 7.8x ROAS (from 5.4 baseline)

  • 72% Uplift In Revenue

  • 36% Reduction In CAC

  • Returning Customer Value Also Improved By 27%

  • Total Revenue: R9 326 482

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TRAVEL & HOSPITALITY

The brand offers premium villa rentals to international and local travelers.

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We partnered with a premium skincare brand offering natural, cruelty-free products.

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ROAS INCREASE

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The brand blends local culture with modern streetwear, offering exclusive product drops.

6.7

ROAS INCREASE

CLTV INCREASE

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OFFICE Furniture BRAND

This brand delivers high-quality office furniture designed to improve posture, comfort, and productivity.

9.4

ROAS INCREASE

CLTV INCREASE

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LUXURY GOODS RESELLER

This reseller focuses on authenticated handbags, watches, and jewelry, making luxury more accessible.

7.8

ROAS INCREASE

CLTV INCREASE

27%

boho-composition-of-living-room-with-design-chaise-2024-10-18-04-37-35-utc.jpg

HOME & LIFESTYLE

Europe-based retailer selling furniture and homeware online and through physical stores across key cities

8.9

ROAS INCREASE

CLTV INCREASE

32%

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Health & Wellness

This brand offers clean, science-backed supplements designed for teens and young adults.

7.6

ROAS INCREASE

CLTV INCREASE

36%

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CONSUMER ELECTRONICS

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CLTV INCREASE

33%

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TRAVEL & HOSPITALITY

The brand offers premium villa rentals to international and local travelers.

10.3

ROAS INCREASE

CLTV INCREASE

28%

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8.5

ROAS INCREASE

CLTV INCREASE

34%

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6.7

ROAS INCREASE

CLTV INCREASE

29%

Let’s drive the results that matter.

Together.

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OFFICE Furniture BRAND

This brand delivers high-quality office furniture designed to improve posture, comfort, and productivity.

9.4

ROAS INCREASE

CLTV INCREASE

42%

fashion-trend-snakeskin-print-handbags-on-shelf-in-2025-03-12-21-18-59-utc.jpg

LUXURY GOODS RESELLER

This reseller focuses on authenticated handbags, watches, and jewelry, making luxury more accessible.

7.8

ROAS INCREASE

CLTV INCREASE

27%

boho-composition-of-living-room-with-design-chaise-2024-10-18-04-37-35-utc.jpg

HOME & LIFESTYLE

Europe-based retailer selling furniture and homeware online and through physical stores across key cities

8.9

ROAS INCREASE

CLTV INCREASE

32%

smoothie-with-apple-romaine-lettuce-lime-and-min-2024-10-17-22-17-24-utc.jpg

Health & Wellness

This brand offers clean, science-backed supplements designed for teens and young adults.

7.6

ROAS INCREASE

CLTV INCREASE

36%

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CONSUMER ELECTRONICS

The retailer offers top-tier electronics but struggled with high acquisition costs and low repeat purchases.

9.1

ROAS INCREASE

CLTV INCREASE

33%

white-and-wooden-luxury-house-with-private-pool-in-2025-01-08-20-40-01-utc.jpg

TRAVEL & HOSPITALITY

The brand offers premium villa rentals to international and local travelers.

10.3

ROAS INCREASE

CLTV INCREASE

28%

black-woman-face-serum-or-dropper-in-skincare-oil-2025-04-05-22-52-51-utc.jpg

BEAUTY & SKINCARE

We partnered with a premium skincare brand offering natural, cruelty-free products.

8.5

ROAS INCREASE

CLTV INCREASE

34%

girl-in-red-colorful-black-dress-posing-behind-blu-2025-02-11-10-33-45-utc.jpg

FASHION & APPAREL

The brand blends local culture with modern streetwear, offering exclusive product drops.

6.7

ROAS INCREASE

CLTV INCREASE

29%

We work with brands that expect marketing to deliver real outcomes. The examples here reflect how we help teams move faster, scale smarter, and drive results that actually matter.

 

This is marketing executed for impact and built to last.

Our Case Studies

See More Of

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